Don't worry about the machine issue—we're on it! Please take a moment to provide the following details so we can get it sorted for you.

We might need to contact you for more details.
You can upload up to 5 files (max 3MB per file). Please refer to the image below for the required documents.

Photos of Stuck Product (if any)

Payment Record Screenshot

If paying via Alipay, please click "More" on the page to show the barcode. Click the barcode once more and take a second screenshot.

Screenshot after clicking the barcode (Applicable for Alipay)

Submit

我們已經收到您的資料，將於辦公時間內盡快處理。
Got it! We’ve received your details and our team will get on it right away during office hours.

 
核對資料需時1-2個工作天，敬請耐心等候喔！
造成您的不便我們深感抱歉，感謝您對遊覓MEEET的支持！ 
It usually takes about 1–2 business days to verify everything, so thanks for bearing with us!


與此同時，歡迎你來我們 網站 逛逛喔！
Sorry for the trouble, and thanks for being a fan of MEEET! Why not check out our Website while you wait?